EasyJet half-year loss widens on weaker pound

Posted on by CCKeith in Uncategorized Comments Off on EasyJet half-year loss widens on weaker pound

EasyJet has reported a larger loss for the the first half of its financial year, partly due to the impact of the lower pound and the timing of Easter.

The airline recorded a loss of £212m in the six months to March.

That compares with a loss of £21m in the same period a year ago, when Easter was in March and before the pound was hit by the Brexit vote.

However, EasyJet said its performance had been “resilient” and the losses were in line with market expectations.

Total revenue grew 3.2% to £1.827bn and it flew a record 33.8 million passengers in the six months, up 9% from a year before.

Even so, investors were not impressed with the results, sending the airline’s shares down nearly 6% in early trading.

Holidays prioritised

EasyJet’s chief executive, Carolyn McCall, told the BBC’s Today programme that £82m of the loss was down to the weakness of sterling.

She said it was normal for the company to make a loss in the first half of its financial year.

“Nineteen out of 21 years Easyjet has lost money in the winter and actually airlines do lose money in the winter,” she said

Ms McCall added that she was relatively unconcerned about the squeeze on living costs, particularly affecting the UK, where wages are growing more slowly than inflation.

“British people and all Europeans value their holidays, and so they actually prioritise their holidays over everything else,” she said.

“One survey said British families were saying they would pay for a family holiday over buying kids’ clothes.”

EasyJet said that it was on track to gain its European Air Operator Certificate by the summer. It needs this to make sure that it can still operate between European Union member countries after the UK leaves the EU.

The carrier said that bookings for the summer were ahead of last year, showing that demand to fly remains strong.

It added that it expected to meet current forecasts for its performance for the rest of the year.

In a separate announcement, EasyJet said it would be launching its largest pilot recruitment drive in June, as it looks for an additional 450 pilots.


The worst airline for delays – and what you’re owed if your trip is affected

Posted on by CCKeith in Uncategorized Comments Off on The worst airline for delays – and what you’re owed if your trip is affected

Heathrow-Airport

Flights get delayed all the time – but not all airlines are happy about paying up afterwards. These are the worst (and best) airlines when it comes to disrupted travel. Every day at this time of year, the UK’s airports help to ferry hundreds of thousands of British holidaymakers all around the world. And, while we all hope for a smooth start and end to our time away, sadly some peoples’ plans do get hit by late flights. In fact, recent research by consumer group Which? found that almost a quarter of flights out of UK airports are delayed by 15 minutes or more. But what happens if you are lumbered with a late flight? And who is going to sort you out most effectively if the worst happens?

That’s why I thought I’d go through your rights when your plane is delayed, and work out which airlines deal with their delays most effectively…

When can you claim?

There are 3 basic rules as to whether you’re entitled to compensation for a delays:

  1. The flight must be delayed by more than three hours, and the delay has to be compared to the time the flight is meant to arrive and not the time that it takes off (oh, and ‘arrival’ counts as the point at which the cabin crew open the doors… not when the plane touches down)
  2. The flight must take off from the UK or European Union. If it’s a long-haul flight into the UK/EU, it must be via a UK or European airline and the flight must be longer than 3,500km
  3. The issue must be ‘within the control of the airline’ (so bad weather or air-traffic control disputes are going to leave you without any compensation)

What you can claim for also has some fixed guidelines:

  • If the flight is less than 1,500km and the flight is more than three hours late, then you can claim €250
  • If the flight is between 1,500 and 3,000Km and the flight is more than three hours late, then you can claim €400
  • If the flight is more than 3,000km and leaving the EU, or is an EU airline flying into the UK and is between three and four hours late, then you could get back €300. (If it is more than four hours late, then you could expect up to €600.

 

But just because your flight delay should mean compensation, it doesn’t mean the airline will just hand it over.

Dealing with delays

Using unique insights from the tens of thousands of airline customers who raise their flight delay complaints via resolver.co.uk every month, I’ve looked at which airlines you’re most likely to complain about, and which will sort your issues out most effectively if you do…

The most commonly complained about airlines                                                                                                                   

  1. Ryanair
  2. British Airways
  3. Thomson Airways
  4. easyJet
  5. Thomas Cook Airlines
  6. Flybe
  7. Jet2
  8. Norwegian Air
  9. Vueling Airlines
  10.  Monarch

Of course, a lot of complaints, doesn’t mean a lot of unhappy people – so here are the satisfaction rankings (out of 10, where 10 is satisfied and 1 is very unsatisfied) too:

The best airlines at dealing with your delays

  1. Monarch 7
  2. British Airways 7
  3. Virgin Atlantic 7
  4. Thomson Airways 7
  5. Flybe 7
  6. KLM Royal Dutch 7
  7. Emirates 6
  8. Jet2 6
  9. Qatar Airways 6
  10. Air France 6

The worst airlines at dealing with your delays

  1. Vueling Airlines 4
  2. Turkish Airlines 4
  3. Norwegian Air 4
  4. Etihad Airways 5
  5. Wizz Air 5
  6. Lufthansa 5
  7. easyJet 5
  8. Ryanair 5
  9. American Airlines 5
  10. Delta Airlines 5

 


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