If your bank or another financial company sold you a product that wasn’t suitable for you, you might get compensation if you make a complaint.
Mis-selling means that you were given unsuitable advice, the risks were not explained to you or you were not given the information you needed and ended up with a product that isn’t right for you.
Payment protection insurance (PPI) mis-selling examples
There are many ways you might have been mis-sold PPI.
Here are some of the most common:
- you were pressured into buying the PPI
- you weren’t told about exclusions to the policy
- you weren’t told that you could buy PPI from another company
- you were unemployed or retired when you were sold the PPI
- you were told that PPI was compulsory and that you had to take it out
Mis-sold mortgage examples (including endowments)
Some ways you might have been mis-sold a mortgage:
- your mortgage end date is after your retirement date
- you weren’t told about the commission the adviser would receive from the lender
- you were advised to self-certify (borrow money without proving your income) or overstate your income in order to borrow more
- you were advised to switch lenders and weren’t told about the fees and penalties
Mis-sold investment examples
Some ways you might have been mis-sold your investment:
- you weren’t told about the risk involved
- you weren’t told how your money would be invested
- the product didn’t suit your needs or attitude to risk that you discussed with the adviser.
Could you have been mis-sold financial products? It costs nothing to find out so call today on 01942 619911 and speak to one of our advisers.